Support Center

For iOS: Go to Settings → Your Name → Subscriptions → StoryMind → Cancel Subscription

For Android: Open Google Play Store → Menu → Subscriptions → StoryMind → Cancel

Your subscription remains active until the end of your current billing period.

To delete your account and all associated data:

1. Open the StoryMind app
2. Go to Profile → Settings → Account
3. Select "Delete Account"
4. Confirm deletion

Alternatively, email us at support@storymindapp.com with your request. All data will be permanently deleted within 30 days.

Yes! StoryMind is designed specifically for children and includes:

• COPPA-compliant privacy protection
• AI-powered content moderation
• No third-party advertising
• No social features or chat
• Parental controls and oversight

StoryMind is designed for children ages 6-12. The app adapts to your child's:

• Reading level
• Writing abilities
• Interests and creativity level

Our AI tutor provides age-appropriate feedback and challenges.

Your subscription is linked to your App Store or Google Play account:

1. Install StoryMind on your new device
2. Sign in with the same Apple ID or Google account
3. Your premium features will automatically restore

If you have issues, contact support@storymindapp.com

Currently, each account is designed for one child to ensure:

• Personalized learning experience
• Accurate progress tracking
• Age-appropriate content

We're working on family plans for multiple children. Stay tuned!

Our AI Story Tutor uses advanced language models to:

• Provide writing prompts and suggestions
• Offer constructive feedback on stories
• Suggest vocabulary improvements
• Guide story structure and plot development

All AI interactions are monitored for safety and appropriateness.

Your child's stories are:

• Stored securely in your account
• Accessible only to you and your child
• Never shared with third parties
• Not used to train AI models
• Can be exported or deleted at any time

Refunds are handled by Apple App Store or Google Play Store:

For iOS:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find StoryMind subscription
4. Select "Request a Refund"

For Android:

1. Visit Google Play Subscriptions
2. Find StoryMind
3. Select "Request a Refund"